Today
Can my restaurant take WhatsApp orders without anyone typing them in?
The supervisor routed the chat to the ordering agent
Yes. I show the menu, take the order, send a payment link, and the order lands in your POS without anyone on your team typing it.
The ordering agent takes WhatsApp orders from your restaurant menu, answers questions about dishes, collects payment through Stripe inside the chat, and sends the order to your POS through Stream. Delivery goes out through Shipday or your own drivers, and the customer gets updates in the chat. Try the live demo.
A pizza delivery, from the first message to the driver
Hi, can I get a family-size pizza with olives and mushrooms for delivery?
Sure! A family pizza with olives and mushrooms. Want to add drinks? And where should we deliver? You can also send your location.
No drinks. 12 Herzl St, apartment 4
Here's your order summary and a secure payment link. As soon as payment goes through, the order goes to the kitchen.
Payment received · order sent to the POS through Stream · driver assigned in Shipday
The restaurant accepted your order and it's being prepared. I'll send a tracking link here when the driver heads out.
See it in action
What the ordering agent does
- Menu synced from your POSDishes, modifiers and prices come from Stream, so the agent only offers what you actually have.
- Understands what people ask for"Something spicy without meat" finds the right dishes, even without the exact name.
- Payment inside the chatA Stripe payment link, with the amount taken from the order itself, never set by the agent. Payments agent
- Delivery or pickupA Shipday driver, your own drivers, or pickup, with a tracking link for the customer.
- Promo codesThe customer sends a code, and the agent checks it and applies it to the order.
- Reorders"Same as last time" is enough. The agent sees the customer's previous orders.
Turn on WhatsApp ordering
1Connect Stream
The menu loads from your POS, and orders go into it. Integrations
2Connect Stripe
Your restaurant's Stripe account, so payments go straight to you.
3Choose delivery
Shipday, your own drivers or pickup only, plus delivery zones.
4Order and test
Place a sample order from your phone, then switch it on.
Questions about WhatsApp ordering for restaurants
How does AI WhatsApp ordering for restaurants work?
The customer says what they want, the agent builds the order from your menu and sends a payment link, and once paid the order goes to your POS. The customer gets updates in the same chat.
Which POS does it work with?
The POS connection runs through Stream, which connects to restaurant POS systems such as Toast.
When is the customer's card charged?
The payment is authorized when the customer pays and captured when the restaurant accepts the order. If the restaurant doesn't accept it, the customer isn't charged.
What happens when you're closed?
The agent knows your opening hours and tells the customer when they can order, instead of taking an order nobody will make.
Can I see a demo?
Yes. The demo page walks through a full order from start to delivery.
Let's talk
Hi, this is the RealOffice.AI agent. Leave your details and we'll get back to you with a demo built around your business.
Prefer to talk now? 053-5908627 · sales@realoffice.ai