Today
Is there an AI receptionist that answers when nobody is free?
Yes. I answer your business phone, handle questions, book appointments, and transfer to your team when the caller needs a person.
The AI receptionist is a voice agent that answers incoming calls on your business line. It holds a natural conversation, checks the calendar and books during the call, transfers calls to a number or extension, and sends you a summary. It covers your busiest hours and the hours after you've closed.
A call to the garage at eight in the morning
The whole team is already under the cars. The receptionist picks up.
Morning, my car makes a weird noise when I brake. Can I bring it in today?
Good morning! Today is fully booked, but tomorrow I have 08:00 or 11:30. Which works for you?
08:00. And can I talk to Avi for a second? He worked on the car last time
You're booked for tomorrow at 08:00 for a brake check. I'm transferring you to Avi now.
Booked in the calendar · call transferred to Avi's extension · call summary sent to the garage on WhatsApp
What the receptionist does on a call
- Natural conversationSpeaks Hebrew by default, or another language you set for the agent.
- Books during the callChecks Google Calendar for open slots and books, with no callback needed. Appointment scheduling
- Transfers callsTo a phone number or an extension, depending on what the caller needs and who is available.
- Logs it in the CRMCreates or updates the caller's record and opens a task for whoever needs to call back. CRM
- Recording, transcript and summaryEvery call is recorded and transcribed, and the summary is sent to you on WhatsApp or by email. Call transcription
- WhatsApp after a missed callCallers who were not answered get a WhatsApp message, and the conversation continues there.
How it is set up
- Your line or a new oneConnect the number you already have or open a new line. Virtual lines
- Voice and modelChoose the voice and the language model behind it.
- Maximum call lengthSet how long a call can run, and what the receptionist says when time is up.
- Recording is your choiceTurn call recording off if you don't need it.
Turn on the AI receptionist
1Connect a line
Forward your existing number or open a new line. Virtual lines
2Write what it answers
Hours, services, common questions, and who gets each kind of call.
3Connect calendar and CRM
So the receptionist can book appointments and log calls. Integrations
4Call and test
Call the line, ask questions like a customer, then switch it on.
Questions about the AI receptionist
What is an AI receptionist?
A voice agent that answers your business phone and handles the call like a receptionist: answers questions, books appointments, logs requests and transfers calls to your team.
Can I keep my existing business number?
Yes. Connect your existing line, or open a new one if you prefer. Virtual lines
What happens when the caller wants a person?
The receptionist transfers the call to the number or extension you set, and records what was said up to that point.
How do I know what was said on a call?
Every call is transcribed and the summary is sent to you on WhatsApp or by email. You can also search transcripts by number or topic.
Does the AI receptionist work with WhatsApp?
Yes. Both agents share the same CRM and calendar, and callers who were missed can get a WhatsApp message. AI supervisor
Let's talk
Hi, this is the RealOffice.AI agent. Leave your details and we'll get back to you with a demo built around your business.
Prefer to talk now? 053-5908627 · sales@realoffice.ai